How do I place an order?
- Choose the product you like on our website, check the size and model details, and add it to your cart. Once your payment is complete, your order is carefully prepared and safely delivered to your address.
How much does shipping cost?
-
Shipping is free on all orders.
How long does delivery take?
- Orders are delivered within 3–7 business days, depending on stock availability and the delivery address. We will email you a tracking number so you can follow the status of your order.
How do returns and exchanges work?
- You can request a return or exchange within 14 days of receiving your product. For full details, please see our return policy.
Which payment methods do you accept?
- You can pay by bank transfer (wire/EFT). All transactions are protected by our secure payment infrastructure.
How can I track my order?
- Once your order has shipped, we will send you a tracking number. You can use it to track your order on the courier's website.
Do your products come with a warranty?
- Our products are covered by the manufacturer's warranty. The warranty period and terms are listed on each product page. If you experience any problem, please get in touch with us.
Can I shop without creating an account?
- Yes, you can shop as a guest without creating an account.
Do you ship internationally?
- We currently deliver within Turkey only, but we plan to offer international shipping in the future.
What if a product is out of stock?
- Our stock levels are updated regularly.
How will I receive my invoice?
- An electronic invoice will be sent to your email address along with your order. If you need a printed invoice, please mention it in the order notes.